Updated: 9/22/2025 and effective until updated.

Terms & Conditions

1. Products & Orders

All of our pieces are handmade and one-of-a-kind. Natural variations in wood grain, finish, and color are part of the charm and uniqueness of your piece.
When you place an order, you agree to pay the listed price plus shipping and any applicable taxes. We reserve the right to update prices or correct errors at any time.

2. Payment

We accept major credit/debit cards and any other payment methods listed at checkout. Your order must be paid in full before production or shipping begins.

3. Shipping

We currently ship to the continental United States at flat-rate pricing:

  • Small: $15
  • Medium: $30
  • Large: $50

Production time is typically 7 business days unless otherwise noted. Delivery times depend on the shipping carrier and may vary.

4. Returns & Refunds

Because each item is custom made, all sales are final.
If your item arrives damaged or incorrect, contact us within 7 days of delivery at [your email/contact form link] and we will work with you to make it right.

5. Intellectual Property

All designs, artwork, photos, logos, and text on this site are the property of 789 Custom Designs. You may not copy, reproduce, or sell our content without our written permission.

6. Limitation of Liability

We work hard to ensure that our products and website are accurate and reliable, but we are not liable for indirect or incidental damages arising from use of our site or products.

7. Changes to These Terms

We may update these terms as needed. Continued use of the site means you accept the updated terms.

Privacy Policy

1. Information We Collect

We collect the personal information you provide when placing an order or signing up for our newsletter — typically your name, email, shipping address, and payment details.

2. How We Use Your Information

We use this information to:

  • Process and ship your order
  • Provide customer service
  • Send order updates or marketing emails (only if you opt in)

3. Sharing Your Data

We do not sell or rent your personal data. We only share it with trusted service providers (such as payment processors or shipping carriers) as needed to fulfill your order.

4. Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser if you prefer, but some features of the site may not function properly.

5. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at 789customdesigns@gmail.com
If you subscribe to marketing emails, you may unsubscribe at any time by clicking the link at the bottom of any email.

6. Data Security

We take reasonable precautions to protect your personal data, but no online transmission is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

Contact Us

If you have questions about these Terms or our Privacy Policy, contact us:
📧789CustomDesigns@gmail.com
📍 Portland, Oregon, USA